Client Testimonials

A few words can speak volumes.

Discover what our valued clients have to say about their experiences working with our agents. At Sydney Sotheby's International Realty, we pride ourselves on delivering exceptional quality and unparalleled customer service. Our testimonials serve as a testament to the dedication and commitment we have towards exceeding our clients' expectations.

 

Testimonial from Carole
Very willing to go the extra mile

Max has been brilliant and key in my buying a property.. He brought it to my attention, organised inspections outside of the usual and then walked me through everything. He has been efficient, knowledgeable, polite, charming and very willing to go the extra mile. So good he will be selling my place now. Read More

Carole - June 2021
Testimonial from David Schwartz
I cannot recommend Edward enough!

On the basis of my recent experience with Edward Quince, I found him to be a very thoughtful and thorough professional. Throughout the sale of my home, he always sought to make me aware of the progress with the sale. For someone whos lacks experience with the intricacies of a house sale, I found Edward to be insightful about dealing with my concerns, as well as updating me about progress. In short, I cannot recommend him enough. Full marks! Read More

David Schwartz - June 2021
Testimonial from
Very reliable

It was our first experience selling a house. Ryan answered all our questions at the start and kept us well informed during the process. Very reliable. Read More

- June 2021
Testimonial from Daniel
Seller of apartment in 806/56 Carr st Coogee

Great job. Pleasure to work with. Big future. Read More

Daniel - June 2021
Testimonial from
 
Great market knowledge

Sam knew the market, targeted his audience and read his buyers impressively well. The result was as promised and done with great enthusiasm and professionalism. I would not hesitate to recommend or engage Sam again to sell a property. Read More

- June 2021
Testimonial from Damian
Thank you Max!

This guy is an absolute star, honest, hospitable, would do anything to help out a home buyer. Read More

Damian - June 2021
Testimonial from Kevin Newton
Courteous, professional and not at all pushy

I have no doubt our choice of agent was perfect. James group were fantastic in every way. Courteous, professional and not at all pushy. Excellent knowledge of the market in this area and organized a very good no fuss advertising campaign. Our family was extremely impressed with the way the program was run and the outcome achieved. Read More

Kevin Newton - June 2021
Testimonial from Jeremy
James was fantastic as our selling agent

James was fantastic as our selling agent. Very proactive with communication, knowledgeable about the local market and collaborative to work with. Everything you'd want.

He also has a great supporting team that ensured the process was smooth and hassle free. Read More

Jeremy - June 2021
Testimonial from Tim Maria
Achieved an incredible result for us

James & his team achieved an incredible result for us. Always kept us in the loop. Brought in bidders from other suburbs from their database. Being able to trust them meant our stress levels were kept to a minimum. Recommended strategies which we firmly believe increased the sale price. He & his team were a pleasure to deal with. Perfect mix of professionalism and friendliness. But most importantly they get the result which is what it's all about!! Read More

Tim Maria - June 2021
Testimonial from Georgie Withers
Thank you for everything you have done to deliver such a wonderful outcome.

Hi Sam, you promised me a very thorough service and you delivered! I valued your detailed updates and frank advice. You made the whole process easy even though I was nervous at times. I'm delighted with the final sale price, and equally so on how the sale was handled from start to finish. Thank you for everything you have done to deliver such a wonderful outcome. Read More

Georgie Withers - June 2021
Testimonial from Michelle Anne Middleton
Seller of apartment in Coogee

James Ball and his team were very professional in all aspects of their work. Nicole added an extra bit of sunshine to the experience with her kindness and support behind the scene. Read More

Michelle Anne Middleton - June 2021
Testimonial from Sam Jon Campbell
Thank you Brooke!

Brooke was such pleasure to deal with throughout our purchase. We dealt with a few real estate agents, while trying to find a home, and Brooke was by far the loveliest and most respectful one to deal with, by a long mile. Thank you Brooke! Read More

Sam Jon Campbell - May 2021
Testimonial from Diane Sarks
Seller of house in Kingsford

James was very professional. Returned calls immediately. Always polite. Punctual

and courteous a pleasure to deal with. Also has employed a fantastic person in Nicole Ball she is an absolute diamond took over all the stress of preparing the property for sale.

Indeed a very good real estate office. Read More

Diane Sarks - May 2021
Testimonial from Kevin Wendy
Highly recommend James & the team!

We were extremely satisfied with the professionalism and attention to detail in the process while selling our home. James and his team were very personable and their guidance was invaluable in the presale preparation. We would particularly like to commend Nicole for her support and project management organisation and availability. We felt we were always thoroughly informed throughout the campaign which achieved a result better than expected. We recommend James and his team without hesitation. Read More

Kevin Wendy - April 2021
Testimonial from Patrick
Fantastic from the outset

Sam was fantastic from the outset.

Sam and his team kept me informed, gave insightful and straight forward advice and were in control of the process from start to finish. Good strategy, well executed with phenomenal negotiation skills.

Thanks again, Sam. Read More

Patrick - March 2021
Testimonial from Peter Leslie
Excellent!

Excellent ... thoughtful without overpromising ..

Knew all the relevant detail Read More

Peter Leslie - March 2021
Testimonial from Alana James
Highly recommend Sam!

We have been looking for an agent over the years that we would want to sell our apartment, and as soon as we met Sam we knew he was the one. He believed in our property and worked hard to achieve a great result. He was fantastic at communicating with us throughout the campaign, we felt we knew all the prospective buyers well so we could make correct and informed decisions during the negotiation stages. He skilfully negotiated a great sale price, and we are happy to highly recommend him. Read More

Alana James - March 2021
Testimonial from
Brooke is hard-working, reliable and trustworthy.

We bought a place from Brooke off market, after requesting her to see if there was anything available not advertised on the market. Brooke delivered in only a couple of weeks finding us our ideal house, which we thought we would never achieve.

We then relied upon Brooke to sell our house in Botany. Brooke works tirelessly on behalf of her clients, and the results speak for themselves. The sale was a massive result for us, well above everyones expectations.

Thanks for working with us Brooke. Your efforts are very much appreciated.

If you are looking for an agent who is honest and you can trust, I would definitely recommend Brooke. Read More

- March 2021
Testimonial from Louise Harden
Clint Ballard

We found Clint to be very professional and friendly. We appreciated his honesty in the sale of our house - he made the whole process seamless. We would have no hesitation in recommending Clint to any buyer or seller. Read More

Louise Harden - February 2021
Testimonial from Jonathan Wald
Committed, Dedicated & Ethical

Sam is committed, dedicated, and ethical. He wasn't just in it for a quick buck - my house sale took three years due to my ongoing health issues, and Sam never stopped supporting me and trying to find ways to complete the sale that would be good for everyone involved. He's genuinely interested in his clients as human beings, not as sources of income, and he's a pleasure to work with. On top of that he has great knowledge of the area and strong negotiation skills. Highly recommended. Read More

Jonathan Wald - February 2021
Testimonial from Martine Sinclair
Outstanding!

I can't thank Brooke Marshall enough for her expert guidance through the sale process and all that it entails. Professional, on time and excellent communication meant a wonderful outcome- Amazing!!! Read More

Martine Sinclair - February 2021
Testimonial from Nathan Russell
Reliable, Friendly and Honest Agent

Sam was such a great agent and I'm so happy and grateful to have met Sam. As soon as I contacted Sam for the sale of my property he was supportive, honest and prompt which his actions. He spoke to tenants and ensured they remained happy behind the scenes of the sale. He spoke with me consistently throughout the sale process and walked me through each step clearly making sure I was happy and comfortable with the process. He was able to achieve a fantastic result, which my family and I are so happy with. When the time comes to sell again, Sam will be my first phone call. Thank you for all your help with the sale of this property. Read More

Nathan Russell - February 2021
Testimonial from
 
Efficient team!

Clint, Ben and Paul were an efficient team.

They made the decision of selling my home more pleasurable and achieved a great result. Read More

- February 2021
Testimonial from Keroshin
Extremely polite, open and honest.

Extremely polite, open and honest. Did not place too much pressure on us. I look forward to working with Sam again in the future. Read More

Keroshin - February 2021
Testimonial from Nige
10 out of 10!

The entire team at Ballard Property Group were fantastic to deal with. Always very responsive, on time, polite and happy. Brooke was outstanding through the process. Very honest, organised and calm. 10 out of 10! Read More

Nige - January 2021
Testimonial from Ana
Very Professional and super helpful

Before, during and after our Sale Campaign Brooke was very professional and helpful.

Brooke has very good market knowledge and delivers a great service. Always provides feedback and is always available and willing to help. I would definitely use and recommend Brooke’s services again.

Thanks again Brooke for your professionalism. Read More

Ana - January 2021
Testimonial from Tahmid
Really helpful and went out of his way to help in my decision making

This is my first property and Sam made it really easy to complete the transaction. Read More

Tahmid - January 2021
Testimonial from Alessandra Edward
Sam Towndrow

Sam is professional, knowledgeable, efficient, caring, and most importantly trustworthy. He and his team executed everything quickly and seamlessly, resulting in a profitable sale in record time. We really couldn’t have hoped for a better selling experience! Read More

Alessandra Edward - January 2021
Testimonial from Jackson Yang And Jason Co
Sold our home in Paddington

Fantastic service by both. We have known Sam Towndrow and Mark Lowe for a number of years. They have a fantastic reputation in the Eastern Suburbs. There are plenty of “high profile” real estate agents in Paddington / Woollahra, but 1) very few (if any) attempt to fully understand the property they are selling, 2) successfully engage with both owners and prospective buyers, and 3) genuinely work hard for the client. The work ethic of both Sam and Mark is second to none. If you are buying or selling in Paddington/Woollahra, we would strongly encourage you to speak to the team and we are more than happy to provide a reference. Jason Coggins. Read More

Jackson Yang And Jason Co - November 2020
Testimonial from Mark
I cannot recommend Brooke highly enough

Brooke was extremely knowledgeable about the area and with her guidance throughout the entire sale we were able to achieve an outstanding result. Brooke kept us up to date with every aspect of the sale process and I cannot recommend Brooke highly enough Read More

Mark - November 2020
Testimonial from Justyna
Absolute pleasure.

Great to work with! Very organised, professional and committed despite our odd hours of availability. Available for potential buyers well beyond regular Inspections time. Great communication, very easy to deal with With ongoing updates. The result above expected on 3.5 week long campaign. Highly recommended. Read More

Justyna - September 2020
Testimonial from Elena
A very good agent who gets results

I engaged James to sell my apartment in Bondi Junction. The sales process went very smoothly, I received regular and timely updates on the progress of the campaign, all requests have been attended to promptly and correctly. James worked really hard to get me the desired price and I am very impressed with his knowledge of the market and people. I would engage James again for my future transactions -definitely recommend! Read More

Elena - August 2020
Testimonial from Jamie Fox
Fantastic Agent and all round great guy!

Sam was amazing to work with during the whole process of selling our house. He kept us well informed and was easy to contact, very responsive and always willing to do extra to assist us. He worked tirelessly to help find us a new house too after we sold which meant a lot to us. His professional yet calm approach definitely helped reduce the stress levels too! Our experience was great from start to finish, thanks to Sam. We highly recommend him and his team to anyone buying or selling. Read More

Jamie Fox - August 2020
Testimonial from Melissa
Professional, friendly & wonderful rapport with people

I would highly recommend working with Brooke. She was clear and helpful with her communications, guiding us the process of selling our first property. Brooke is professional, warm, and knowledgeable. Brooke develops a good rapport with people, instilling trust and commitment. Her experience shone in delivering a strong campaign & result. Thank you Brooke. Read More

Melissa - August 2020
Testimonial from Rodney
Excellent service and communication

Brooke guided me in my expectations expertly, communicated well throughout the whole sale campaign and produced an excellent result. I could not have asked for a better sales agent. Read More

Rodney - August 2020
Testimonial from Silvana
Very satisfied

I would not hesitate in recommending Brooke Marshall from Ballard Property Group to friends and family who are selling or buying property. Brooke was always honest and straight forward, qualities other local real estate agents are sadly lacking. Read More

Silvana - August 2020
Testimonial from Irene
Purchase 73 Garden st

Brooke has displayed exceptional professionalism in dealing with the purchase of our property. I would Also recommend Brooke without hesitation if I had a property to sell. Read More

Irene - August 2020
Testimonial from Daniel
5 Stars for James & his team.

Buying property can seem like a scary process, but with James & his team at Ballard Property it was very smooth, stress free & enjoyable.

Special thanks to Robbie & Belinda who went above & beyond to get the desired result for me.

I highly recommend James & his team to anyone looking to get into the market for their easy to deal with start to finish process. Read More

Daniel - August 2020
Testimonial from Chamkaur
Good energy and very transparent

The moment I met Sam, I got a positive vibe and good energy. He explains his thought process and constantly keeps us updated with feedback and getting our views on the situation.

He was also helpful in other aspect especially coming up with potential options with the setup of the sale of our property. Read More

Chamkaur - July 2020
Testimonial from Dean
Hard worker and excellent communicator

I would like to thank Sam for selling our family home in Woollahra. We found Sam was an excellent worker & fantastic communicator. We would have no hesitation in recommending Sam to family and friends. Read More

Dean - July 2020
Testimonial from Caroline
Couldn’t get better

Brooke was great to work with from the beginning. We first met her over 3 years ago when attending a neighbouring property’s auction, and she kept in touch with us since then without being pushy. When it finally came time to sell our house we met a few agents, but Brooke was professional, easy going and friendly and so we went with her. We couldn’t be happier with the whole experience. Brooke knew our expectations and went with those. She brought buyers back through when they had discounted the property due to no parking, and achieved a sale in just two weeks at a great price. Thanks Brooke! Read More

Caroline - July 2020
Testimonial from Olivia Phil
Great result - very happy!

We made quite a last minute decision to sell our investment property and Sam gave us the comfort (especially in the current market) that he could help us sell quickly, and painlessly.

Sam led the charge and after a few open house inspections an offer was made prior to auction. Sams very dedicated and positive mindset made the process less stressful for us and we are certainly happy with the result! Read More

Olivia Phil - May 2020
Testimonial from Geoff
Productive working relationship with Brooke Marshall

Brooke was recommended to my Partner and I by a long time friend who himself has been in the Real Estate game for over 30 years. His glowing reference of her knowledge, professionalism, communication and negotiation skills together with her approachability left us in no doubt that she would be the right person to sell our house.

From the initial meeting and throughout the campaign, Brooke impressed us with her honesty, timeliness, feedback, insight on the ever changing market and her positive nature. Even though this was a extremely difficult period due to the Coronavirus restrictions on selling properties we were able to show the house to over 50 couples and 8 contracts issued. I believe this was achieved through Brooke’s marketing campaign, client base and professionalism.

We were very impressed and happy with the result she achieved Read More

Geoff - May 2020
Testimonial from Tanzim and Jon
Collaborative and committed

We recently sold through James from Ballard Property and had a positive experience. We found James and team (Shane and Alex) to be very hard working and collaborative. James' communication was clear and frequent (scheduled meetings, regular update calls etc) and most importantly honest and transparent. The sale process took a little longer than we all planned and hoped for but we always felt that James was acting in our best interests. He consulted with us on strategy and ultimately let us make the call on how and when to transact. We appreciated all the efforts and were glad we chose James and team to sell our home. Read More

Tanzim and Jon - April 2020
Testimonial from Penny J
James was very knowledgeable and highly responsive

James, Robbie, Shane and Alex all did a fantastic job for us. They seem to work 24/7 and we felt like we were their only client. James is very easy to deal with, knows his stuff and went out of his way to assist. Highly recommend James and will use him again. Read More

Penny J - April 2020
Testimonial from
Pleasure to work with

Our house hunting journey taught us that this industry can be very tough on first-time home buyers, but Brooke's professionalism really stood out from the others. She was open and transparent, and never left us feeling pressured or played. We are incredibly happy that we purchased our first home through Brooke. Read More

- April 2020
Testimonial from Nancy
James Ball is an excellent agent

I met James after he sold the house next door. I was impressed with his easy manner and candour. He regularly kept in contact with me, but not excessively so. We considered selling twice, and each time James and his team put together a professional plan. We decided to go with the Ballard team, headed by James, and I can't say enough about how professional and available the team was. Every question about rationale, or the plan, and every problem was attended to quickly and efficiently. James always returns a phone call. Without hesitation, I commend James Ball and the Ballard team and recommend their services. Read More

Nancy - April 2020
Testimonial from Derek
Honest and integrity

I had a great experience selling my property with Brooke. Initially we were expecting a regular sale, including good interest and open house appointments, but faced many changes and restrictions due to the COVID-19 virus.

Brooke stayed on top of the restrictions, and updated me as we went.

In the end, Brooke's professional manner and negotiation skills for both myself as the vendor and the buyer I believe is what made all the difference in selling the property to satisfy both parties.

Brooke was pro-active in sealing the deal! Read More

Derek - April 2020
Testimonial from Robert
Excellent Work

Brooke made the whole emotionally exhausting experience of selling my long time family home relatively easy. Her market contacts and professional approach ensured that qualified buyers were available to view the property. She was a delight to deal with, and worked very hard to sell my property. Despite difficult market conditions I was satisfied with the outcome. Thank you Brooke. Read More

Robert - April 2020
Testimonial from Charlotte Ostor
Professional and experienced

James experience and knowledge of the industry is second to none. We appreciate his consistent professionalism, his balanced approach and commitment to getting the best result. He is a pleasure to work with. Read More

Charlotte Ostor - April 2020
Testimonial from Kelly
Buying my first home!

Brooke was incredibly professional and honest every step of the way with helping me secure buying my first property. She had excellent communication skills and managed the sale of the apartment wonderfully. Read More

Kelly - April 2020
Testimonial from Eli And Nola Farah
James Ball, an honest real estate agent

We listed the sale of our property with James Ball and his team due to their professional approach and their ability to see our property for what it was. During the campaign, James and his team were incredibly accessible and responsive. For us, James' honesty was the most valuable asset which allowed us to make the appropriate decisions at the right time. We would recommend James and his team to our friends and family. Read More

Eli And Nola Farah - April 2020
Testimonial from Michael
Good clear advice

She said what was needed and her attention to detail was a important factor in the sale

Worth listening to Read More

Michael - April 2020
Testimonial from Jenny Rahul
Experienced, hands on approach and professional at all times.

James has good knowledge of the property market. He deals with you personally and keeps in contact regularly. This makes the stressful process of selling a property easier to deal with. Would recommend him to friends and family. Read More

Jenny Rahul - March 2020
Testimonial from Margaret
Sale in darling point

Very good experience. Kept us informed at all times on progress. Had confidence in their process. Read More

Margaret - March 2020
Testimonial from Sal
Easy to deal with

Brooke was always available and professional throughout our purchase experience.

Would recommend. Read More

Sal - March 2020
Testimonial from Gina
Very professional, knows the area and on the Ball!!

James was very professional, easy to deal with and accomodating. He worked with Paul Ephron to get us buyers from a wider catchment which was great. He got us a very good price for our brand new home in a tough market. Great outcome. Read More

Gina - March 2020
Testimonial from Michael Park
Excellent communicator & achieved best price for sale of our home

James is extremely knowledgable on the Kensington and surrounding areas of Sydney. He was able to outline a clear sales strategy, was transparent on the approach and options throughout the process, and ultimately achieved a sale price that met (and even slightly exceeded) our expectations in challenging conditions. Read More

Michael Park - March 2020
Testimonial from Jane Surgenor

The selling of my home was made seamless by James and his team. He was respectful during the process . He worked collaboratively which was something we had not experienced with previous agents. He listened and supported us as the vendors and respected and valued our property. He was transparent and inclusive at every stage of the process . We would recommend him highly and without a doubt enlist him for future endeavours. We are thrilled with the out come . Read More

Jane Surgenor - March 2020
Testimonial from
Excellent to deal with

Sam had very good marketing knowledge, which helped with my unique and as it turned out difficult property. Regular phone calls in addition to written reports made communication excellent. His professionalism was demonstrated in all aspects of the sale. Read More

- March 2020
Testimonial from Maddy
Very professional and experienced agent

Sam was incredibly knowledgeable and helpful as he guided me through the buying process. He was completely professional and very patient explaining everything I needed to know as a first time buyer. 100% recommend Sam and will definitely be in contact with him for any future needs Read More

Maddy - February 2020
Testimonial from Carol
Great experience.

Brooke was a true professional and told me step by step what to expect ,she had a way of making it a great experience.I would be sure to recommend Brooke and her Ballard team to anyone.Thank you Brooke. Read More

Carol - February 2020
Testimonial from Reuben
Highly recommended

Ive bought and sold with Brooke. Shes really great and I can highly recommend her.

Shes great to work with, provides lots of feedback and gets the job done with no fuss. Very organised and also innovative with her approach to get a sale. Read More

Reuben - February 2020
Testimonial from Troy Rugless
I had a great experience with James.

James has extensive market knowledge and can communicate this in a manner for everyone to understand. His processes were clear and precise. In an industry that has not got a good reputation James performed with the highest of integrity and morals and made this experience a positive one. I would recommend James and his team to anyone selling their property. Read More

Troy Rugless - December 2019
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